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Chapter 1 · Configure Processes and Communications·v2.0.0·Updated 7/16/2026·~9 min

What's changed: Deepened AZ-400 Chapter 1 (added comparison tables, scenarios, FAQs, exam traps, deep-dive paragraphs to each section; localized figures to Japanese)

1.1Agile Planning and Work Tracking

Key points

Understand agile planning—Azure Boards, work items, backlogs/sprints, and Kanban. Visualize team work and manage the flow of value.

DevOps starts with culture and process. Azure Boards visualizes work for agile planning and tracking.

1.1.1Azure Boards structure

Diagram of Azure Boards work tracking: work items decomposed in a hierarchy Epic → Feature → User Story/PBI → Task; prioritized in a backlog; planned in sprints (iterations); visualized on a Kanban board by state (To Do/Doing/Done); and tracked via queries and dashboards.
Azure Boards work tracking
  • Work item hierarchy: decompose work as Epic → Feature → Story/PBI → Task.
  • Backlog: a prioritized list of work; start with the highest value.
  • Sprints/iterations: plan and execute in fixed time-boxes (Scrum).
  • Kanban: visualize states (To Do/Doing/Done) and limit work in progress (WIP).
Exam point

Common on AZ-400: work hierarchy = Epic/Feature/Story/Task, prioritized list = backlog, time-boxing = sprints, state visualization + WIP limits = Kanban. Azure Boards links to repos and pipelines for traceability from work to deployment.

AZ-400 probes "how to design DevOps culture and process" more than tool clicks. Azure Boards picks a process template (Agile / Scrum / CMMI / Basic) to define work item types and workflow, organized by area paths (team/component split) and iteration paths (sprint timeboxes). The backlog is value-ordered, sprint planning pulls in what fits capacity, and Kanban tunes flow via column customization, WIP limits, swimlanes, and Definition of Done. Visualize with queries (WIQL), dashboard widgets, and Analytics (OData), and link work items to branches/commits/PRs/builds/releases to establish traceability from requirement to deployment. For process improvement, measure lead/cycle time and flow efficiency, find bottlenecks (columns with long wait) and fix them with WIP limits and pull-based flow. Boards also integrates with GitHub Issues, resolving work items from commit messages via AB# links. The key is to pick the template and hierarchy that fit the team’s process, make the flow measurable, and thread traceability from requirement → code → deployment.

GoalBoards featureKey point
Decompose workWork item hierarchyEpic → Feature → Story → Task
Prioritize/planBacklog + sprintsValue-ordered; pull by capacity
Visualize/control flowKanban (WIP limits)Columns/swimlanes; limit WIP
Trace requirement→deployWork item linksLink to commits/PRs/builds/releases
Note

Scenario: The team delivers slowly and you can’t tell where work stalls. → Set WIP limits per column on the Kanban board to cap work in progress, and measure cycle/lead time via Analytics. If a column with long wait (e.g., awaiting code review) is the bottleneck, improve flow by adding reviewers or smaller PRs. Link work items to PRs/builds so change rationale is traceable.

Note

FAQ: Scrum vs Agile (Kanban) process template? For Scrum practice (timeboxed sprints, planning with PBIs/sprint backlog), use the Scrum template. For a Kanban-centric continuous-flow (pull) approach limiting WIP, use the Agile template (user stories). Choose to match the team’s real process; columns/workflows can be customized later.

Warning

Exam trap: Trying to achieve DevOps improvement through "tool adoption" alone is wrong—AZ-400 emphasizes culture, process, and measurement. Visualizing states on Kanban without WIP limits won’t improve flow. And "can’t see progress" is solved not by resource locks or tags but by visualization via Boards queries/dashboards/Analytics.

1.1.2Section summary

  • Planning = Azure Boards (work items/backlog/sprints)
  • Visualization = Kanban (states + WIP limits)

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Quick check

(just a quick review)

Q1. Manage team work as a prioritized list and start from the top. What in Azure Boards?

Q2. Visualize work states (To Do/Doing/Done) and limit work in progress. What?

Q3. Decompose a large feature from epic down to tasks. What do you use?

Check your understandingPractice questions for Chapter 1: Configure Processes and Communications