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Chapter 4 · Manage meetings and calling·v1.0.0·Updated 6/29/2026·~13 min

What's changed: Created MS-700 Chapter 4 (domain: Manage meetings and calling). Meetings/events (meeting/webinar registration/town hall large one-way/Appointments, meeting policies feature control, meeting templates, meeting customization policies appearance, event settings, Microsoft 365 Copilot meeting settings) and Teams Phone (number provisioning Calling Plan/Operator Connect/Direct Routing, resource accounts, voice/voicemail policies, auto attendants IVR/call queues ordered distribution, calling policies).

4.1Meetings and events

Key points

Understand meeting types (meeting/webinar/town hall/Appointments), meeting policies, meeting templates, meeting customization policies, event settings, and Microsoft 365 Copilot meeting settings.

Choose a meeting type by scale and interactivity. Control features via meeting policies, standard setups via templates, and appearance via customization policies.

4.1.1Meeting and event types

A meeting is a normal two-way meeting. A webinar is a structured event with registration to manage attendees (up to thousands). A town hall is for large-scale one-to-many broadcast (up to tens of thousands, org-wide events). Appointments with Microsoft Teams are scheduled virtual visits (healthcare/consultation). Choose by scale, interactivity, and registration. Distinguish "registered two-way" = webinar from "large one-way broadcast" = town hall.

4.1.2Policies, templates, and customization

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