What's changed: Created MD-102 Chapter 5 (domain: Optimize endpoint operations). Automate management tasks (PowerShell/Microsoft Graph, custom compliance, Security Copilot agents in Intune), monitor/optimize health (Endpoint Analytics device health scores/startup performance/application reliability, proactive remediations detection/remediation scripts), and reporting/alerts (reporting/workbooks/dashboards/export, tenant health/service health dashboard/message center, alerts and notifications compliance drift/enrollment failures/configuration conflicts). This completes the MD-102 textbook: all 5 chapters / 13 sections.
5.2Monitor and optimize health
Understand Endpoint Analytics (device health scores, startup performance, application reliability) and proactive remediations (detection/remediation scripts).
Make endpoint performance and reliability visible, and auto-remediate common issues.
5.2.1Endpoint Analytics
Endpoint Analytics surfaces device health scores, startup performance, app startup performance, restart frequency, and application reliability metrics to make endpoint performance/reliability and user experience visible. This identifies slow startups or crash-prone configs and prioritizes improvements. Endpoint Analytics’ role is "scores and visibility"
5.2.2Proactive remediations
Proactive remediations pair a detection script with a remediation script to automatically detect and fix common issues on devices (e.g., restart a stopped service). Run them on a schedule to check periodically and fix before users notice. Versus Endpoint Analytics (visibility), proactive remediations’ role is "detect-and-fix automation"
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