1Deploy and manage a Microsoft 365 tenant

• 1.1Manage the tenant and services

  Understand creating a Microsoft 365 tenant, adding/verifying domains, org settings (Security & privacy / Organization profile), service health monitoring and notifications via Service Health, Network connectivity insights, software updates, Microsoft 365 Backup, and adoption/usage.

• 1.2Users and groups

  Understand creating users (including external users) and contacts in Microsoft Entra ID, groups (Microsoft 365 Groups / security groups) and shared mailboxes, licensing (including group-based licensing), and bulk management via Microsoft Graph PowerShell.

• 1.3Roles and role groups

  Understand Microsoft 365 and Microsoft Entra ID roles, workload permissions for Defender XDR/Purview via role groups, delegation with administrative units, and Just-In-Time elevation of Entra roles via Privileged Identity Management (PIM).