1Managing users, domains, and the directory

• 1.1User provisioning and the directory

  Understand the methods to create Google Workspace user accounts (individual, bulk via CSV, Directory Sync (GCDS)/SSO federation, API/automation) and when to use each, domain and DNS verification (MX, SPF, DKIM, DMARC), and managing the organization directory (the scope of shared contacts and information).

• 1.2Organizational units, groups, and admin roles

  Understand organizing users with the organizational unit (OU) hierarchy to differentiate policies/services, managing permissions/distribution/sharing in bulk via groups, and delegating admin roles (super admin and predefined/custom admin roles) with least privilege.