What's changed: Added per-section figures (cert-figure-retrofit). New AB-900 Chapter 3 (Domain 3 "Copilot and agent administration": capabilities = Copilot vs agents/monthly-PAYG/enable-disable/Researcher-Analyst-custom agents; Copilot admin = license assignment/PAYG billing policies/Copilot Analytics usage-adoption/prompt management; agent admin = user access config/creation/approval process/monitoring via M365 and Power Platform admin centers)
3.2Basic administrative tasks for Copilot
Understand assigning Copilot licenses, monitoring and managing pay-as-you-go billing policies, monitoring usage and adoption via Copilot Analytics and the Microsoft 365 admin center, and managing prompts (saving, sharing, scheduling, deleting).
Day-to-day Copilot administration is done mainly in the Microsoft 365 admin center: assigning licenses, managing billing, understanding usage, and managing prompts.
3.2.1License assignment and billing policies
Assign Copilot licenses to target users (or groups); licensed users can then use Copilot. When using pay-as-you-go (PAYG), configure billing policies to manage how which resources (e.g., SharePoint agents) are billed, and monitor cost. Choose monthly vs PAYG based on usage patterns.
3.2.2Monitoring usage/adoption and managing prompts
After deployment, use Copilot Analytics and Microsoft 365 admin center reports to monitor usage (who uses how much) and adoption (degree of uptake), driving enablement and license optimization. Also use prompt management (saving, sharing, scheduling, deleting frequently used prompts) to reuse and standardize useful prompts across the org.
| Admin task | Where/feature | Key point |
|---|---|---|
| Enable a user for Copilot | License assignment (M365 admin center) | Assign to users/groups |
| Manage PAYG cost | Billing policies | Manage billed resources |
| Understand usage/adoption | Copilot Analytics / admin reports | Drive adoption/optimization |
| Reuse useful prompts | Prompt management | Save/share/schedule/delete |
Common: admin task → feature. E.g., "let a user use Copilot" = license assignment; "manage usage-based cost" = PAYG billing policies; "understand adoption and drive use" = Copilot Analytics; "save and share useful prompts" = prompt management.
Use Microsoft Intune to manage devices and apps. As endpoint management (MDM/MAM) it centralizes device compliance policies, configuration, and app deployment, and combined with Conditional Access it ensures only compliant devices can access Microsoft 365 data.
3.2.3Section summary
- Copilot ops are mainly in the M365 admin center; license assignment controls availability
- PAYG cost via billing policies; monitor usage/adoption with Copilot Analytics
- Prompt management (save/share/schedule/delete) reuses useful prompts
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Quick check
(just a quick review)Q1. Which basic admin task lets a user use Microsoft 365 Copilot?
Q2. For PAYG, what do you configure to manage how resources are billed and monitor cost?
Q3. Which helps understand Copilot usage and adoption to drive enablement and optimization?
Q4. Which lets you save, share, schedule, and delete frequently used prompts to reuse/standardize them?
Q5. Where is Copilot administration (licenses, usage, etc.) primarily done?
Q6. Which is correct about choosing monthly licenses vs pay-as-you-go (PAYG)?